Quality Assurance
Central Electrical (AW) Co Ltd are currently certified to the ISO9002:1994 Quality Assurance standard. We are pushing towards ISO9000:2000 certification in late 2003.

Several key factors make our company responsive to our customers' needs, and we actively develop these core areas.

To push this development we have set ourselves these objectives:

• To maintain and continually improve our service to the customer. We aim to achieve this through training and development of our peoples' capabilities.
  
  
• To manage our service processes so that all inefficiencies and costs are driven out, to deliver bottom line benefits to our stakeholders.
  
  
• To encourage staff involvement so that everyone understands their part in assisting customers and delivering the extra value that sets our company apart.
  
  
• To offer genuine value added solutions based on our abilities and strengths: flexibility, reliability, responsiveness, competence and knowledge.

Our Quality Representative for the company is Neil Jardine. Please direct any quality related enquiries to
Neil on neil.jardine@centralelec.co.uk or call the main switchboard number.